Refund Policy

Version 0.1 (draft) · Last updated: 2026-08-07

Pilot period

During the current pilot phase, all top-up purchases are final and non-refundable, except where required by applicable consumer law. Please top up in small amounts to control exposure.

Service failure

If the Service is unavailable for a sustained period due to our fault, we may credit the affected account at our discretion. Credits are applied to your account balance and are not redeemable for cash.

Disputes

Payment disputes may be raised with our payment provider through the card network or wallet provider chargeback process.